Privacy Policy

Last updated: 26 October 2026

ZUQ Play (zuqplay.com) is a website of free browser games. This page explains what we collect, why, and how you can delete it.

Playing without an account

You can play without signing in. Guest saves for single-player games are stored in your browser on that device. Clearing browser data deletes those saves. Multiplayer games may send gameplay state to their game server to run the shared world.

Online game servers

Online games use guest identities, not your ZUQ account. The name you choose for a game is checked against a filter for abusive names and names that pretend to be staff or bots. Rooms and live matches are held in the game server's memory.

• Gobble City and Ludo Party: room details are kept in memory only. When a server restarts, it briefly saves open rooms to disk and deletes that copy once the rooms are restored.
• Rickshaw.run: the day's top ten names and scores (the hall of fame) and the daily leaderboard, linked to a random device code, are kept for the current day and the previous day, then replaced.
• Chaos Clash: your game session uses a random guest token. Players who have not confirmed they are 18 or over get a ready-made name instead of typing their own. Match recordings, including player names, are deleted after 14 days. If you report a player, the report and any text you add are deleted after 30 days. Gameplay statistics are anonymous counts, are sent only if you allow website measurements in Privacy settings, and are deleted after 30 days. In the game's settings you can Download my data to get everything the server keeps for your session, or Delete my online data to remove your session and the reports you made and replace your name in kept match results.

Website measurements

If an adult opts in through Privacy settings, we measure page visits, game starts and endings in supported games, play and share button clicks, loading errors and visible page time using requests to our own server. Each page visit has a fresh random identifier. This measurement does not store cookies or a persistent player ID, and does not send player names, emails, scores or shared-link contents. It does not identify unique people or measure return visits across days. We respect the browser's Do Not Track and Global Privacy Control signals.

Server logs

Like most websites, our server keeps a standard log of each request: the IP address, the time, the page or file requested, and the browser's user-agent string. We use these logs to keep the site secure and working, and to count how often each game page is loaded so we know which games people play. Those counts are totals per game and per day. They do not contain IP addresses or browser details, and we do not use the logs to identify or follow individual people. The logs themselves are deleted automatically after about two weeks.

When you sign in

Signing in is optional. It lets your progress follow you to other devices. When you sign in with Google or with an email address we receive:

• Your name, email address and (for Google) profile photo.
• Your birthday, if you add it. It is private, never shown to other players, and used only to check that you are 18 or over before you can use friends, chat and groups. Once saved it cannot be changed from the site; contact us to correct it.
• Your game progress: scores, levels, streaks, ZQ Coins and game settings.
• A random device ID and the time of your last save, so saves from different devices can be merged.

We use this only to run your account and keep your progress in sync. We do not sell it, share it with advertisers, or use it to build advertising profiles.

Who processes it

Sign-in and cloud saves are handled by Google Firebase (Firebase Authentication and Cloud Firestore), which acts as our service provider. Player profiles, friends, chat, groups and ZQ Coins are stored on our own servers. Our servers and backups run on Amazon Web Services in India. Fonts are loaded from Google Fonts.

Friends, chat and groups

Friends, chat and groups are for signed-in players aged 18 or over. Everyone can still play games without them. We check age from the birthday you give us; we do not verify identity documents. Your email address and phone number are never shown to other players.

When you use these features we store, on our own servers:

• Your player handle and nickname, your friends list, the players you block, and the groups you belong to.
• The text messages you send in one-to-one and group chats (up to 1,000 characters each), and when they were read. Messages are deleted after 90 days. "Typing…" signals are not stored.
• Your online status and the game you are playing, only if you turn on "Show when I'm online". It is kept for up to a day.
• Group invite links, which expire after 7 days or when the group removes them.
• Notifications about friends, groups and messages, deleted after 30 days.

Safety and moderation. Messages are checked by an automatic filter that blocks phone numbers, email addresses, links to other sites and abusive words. You can report a message or a player. A message reported by three different players is hidden until a moderator reviews it. Moderators can see reported messages and the reports about them, and every moderator action is recorded. Reports are kept for 180 days and the moderation record for 365 days, including when the reported player deletes their account.

WhatsApp Channel. ZUQ Play may show a link to our WhatsApp Channel or Community. Joining is your choice and happens inside WhatsApp; we do not receive your phone number or any other data through that link, and WhatsApp's own privacy policy applies there.

Backups

Our account and community databases are backed up every day in encrypted form. Backups are kept for 14 days on our server and for about 60 days in separate encrypted cloud storage (Amazon Web Services, India region), then deleted automatically. When you delete your account, your data is removed from the live service straight away and disappears from backups as they expire.

ZQ Coins

ZQ Coins are reward points inside ZUQ Play. They are not money, cannot be bought or withdrawn, and have no value outside the site.

Deleting your data

Open your profile on the home page and choose Delete account. This permanently removes your account, all progress saved in the cloud, your profile, friends, blocks, group memberships and the messages you sent, and that account's progress in the browser you use to delete it. Reports and moderation records about your account, including copies of any reported messages, are kept for the periods above under a pseudonymous code so that safety decisions cannot be erased. If your account was suspended, the suspension still applies if you sign up again with the same verified email or phone number. Copies in other browsers or devices stay there until you clear them. When signing out on a shared device, tick "Also remove progress from this device" to remove your progress from that browser.

You can also ask us to delete your data by writing to zuqplay@gmail.com.

Children

Games are free to play without an account. Accounts, friends, chat and groups are only for players aged 18 or over, based on the birthday you give us. We do not verify identity documents, and verified parental consent is not implemented. Under-18 players should use supervised guest play. See regional information and the Family collection.

Changes

If this policy changes, we will update this page and the date above.

Grievance Officer

If you have a complaint about content on ZUQ Play or about how we handle your data, contact our Grievance Officer:

Vikas Kumar
ZUQ Play, India
Email: zuqplay@gmail.com

We acknowledge complaints within 24 hours and resolve them within 15 days.

Contact

Questions about privacy: zuqplay@gmail.com